Privacy Policy
Last Updated: August 13, 2026
RR ARCHITECTURAL DESIGN, INC (“RR Architectural Design,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information or a consultation, or use our architectural design and related services.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect personal information that you voluntarily provide when you contact us, request information or an estimate, schedule a consultation, communicate with us, or inquire about our services.
Depending on your interaction with us, this information may include:
Name;
Email address;
Telephone or mobile phone number;
Mailing or property address;
Information about your property or proposed project;
Type of project or service you are interested in;
Project requirements, preferences, or specifications;
Appointment or consultation information;
Messages, documents, photographs, plans, or other materials you provide to us;
Communication preferences; and
Other information you voluntarily provide.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and information regarding how you interact with our website.
2. How We Use Your Information
RR Architectural Design may use the information we collect to:
Respond to your questions, requests, and inquiries;
Provide information about our architectural design and related services;
Evaluate potential projects and service requests;
Prepare estimates, proposals, or other project-related information;
Schedule and manage consultations or appointments;
Communicate with you regarding your project or requested services;
Provide customer service and support;
Send administrative, transactional, or service-related communications;
Send marketing or promotional communications when you have provided the appropriate consent;
Maintain and improve our website and services;
Prevent fraud, misuse, or security incidents;
Maintain appropriate business and project records; and
Comply with applicable legal and regulatory requirements.
Our services may include, but are not limited to, Accessory Dwelling Units (ADUs), SB9 residential development, remodels and additions, legalizations, custom new construction, and commercial projects.
3. SMS and Mobile Messaging Privacy
RR Architectural Design may offer SMS/text messaging to individuals who provide their mobile number and consent to receive text messages from us.
Depending on the consent you provide, SMS communications may include responses to your inquiries, consultation or appointment confirmations and reminders, project-related communications, requested information, customer service communications, follow-ups, and marketing or promotional communications.
Mobile Information and SMS Consent
RR Architectural Design does not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers or subcontractors in support services, such as customer service and messaging infrastructure, is permitted only as necessary to provide services on our behalf. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own marketing or promotional purposes.
Your consent to receive SMS marketing communications is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a message from us. For assistance, reply HELP or contact us using the information provided at the end of this Privacy Policy.
Additional SMS program terms are available in our Terms & Conditions.
4. How We May Share Information
We do not sell your personal information.
We may disclose personal information in limited circumstances when reasonably necessary to operate our business, provide requested services, or complete a project.
Service Providers
We may use third-party service providers that perform services on our behalf, such as website hosting, customer relationship management, communications infrastructure, email delivery, appointment scheduling, data storage, payment processing, and other operational services.
These providers may access information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.
Project-Related Professionals and Service Providers
When necessary to evaluate, coordinate, or perform services related to your project, information may be shared with third parties involved in the project, such as engineers, consultants, contractors, subcontractors, permitting professionals, or other project-related service providers.
We may also disclose information to governmental agencies, permitting authorities, or other entities when reasonably necessary to obtain permits, approvals, or otherwise perform services you have requested.
The information shared will depend on the nature of the project and the services requested.
Legal and Regulatory Requirements
We may disclose information when we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, governmental request, or regulatory obligation, or to protect the rights, property, or safety of RR Architectural Design, our clients, or others.
For clarity, mobile phone numbers, SMS opt-in information, and SMS consent are not shared with third parties or affiliates for their own marketing or promotional purposes.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and provide a better visitor experience.
Cookies are small files stored on your device that may help a website remember certain information about your visit.
Depending on your browser, you may be able to block or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.
7. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business and project records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Your Choices and Communication Preferences
You may choose not to provide certain personal information, although doing so may limit our ability to provide certain services, evaluate a project, or respond to particular requests.
Email Communications
If you receive marketing emails from us, you may unsubscribe by following the unsubscribe instructions included in the communication, when applicable.
SMS Communications
You may opt out of SMS communications by replying STOP to a text message from RR Architectural Design.
For assistance with SMS communications, reply HELP or contact us directly.
Opting out of marketing communications does not necessarily prevent us from contacting you when necessary to respond to a request you initiate or to provide communications related to services you have requested, where permitted by applicable law.
9. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
RR Architectural Design is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service you visit.
10. Children's Privacy
Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal information directly from children under 18 through this website.
If we learn that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.
11. Changes to This Privacy Policy
RR Architectural Design may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, or legal and regulatory requirements.
When changes are made, the revised Privacy Policy will be posted on this page and the “Last Updated” date will be updated.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:
RR ARCHITECTURAL DESIGN, INC
6360 Van Nuys Blvd. #108
Van Nuys, CA 91401
Phone: +1 818-616-6220
Email: [email protected]